Privacy Policy

Last Updated: [Insert Date]

Welcome to Coleman Sales at campgearsupplies.com! We’re committed to protecting your privacy while helping you gear up for your outdoor adventures. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

To provide you with the best camping gear shopping experience, we collect:

• Personal Information: Name, email address, shipping address, payment details (processed securely through our payment gateways), and phone number when you make a purchase or create an account.
• Order Information: Details about the tents, camp furniture, and outdoor gear you purchase, including temperature-specific items (24°F and below, 50°F and up, etc.) and accessories.
• Technical Data: IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
• Communication Data: Records of your interactions with our Adventure Team via email ([email protected]) or other channels.

2. How We Use Your Information

Your data helps us:

• Process orders for your camping gear and ensure fast delivery (including same-day dispatch for qualifying orders)
• Provide customer support for your outdoor equipment needs
• Improve our website and product offerings (like our Cascade Collection or temperature-rated tents)
• Send relevant information about new backpacking tents, camp chairs, or special offers (with your consent)
• Prevent fraud and ensure transaction security, especially for high-value items like 10+ person tents
• Comply with legal requirements related to international shipping (excluding some Asian and remote areas)

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Payment Processors: We share transaction data with Visa, MasterCard, JCB, and PayPal to process payments securely.
• Shipping Providers: Delivery information is shared with carriers to get your camping gear to you.
• Legal Requirements: We may disclose information if required by law or to protect our rights and customers.
• Service Providers: Trusted partners who help with website operations, analytics, and marketing (with strict confidentiality agreements).

We never sell your personal information to third parties.

4. Data Storage and Security

Based at 4984 Fittro Street, Denver, US 46926, we implement robust measures to protect your data:

• Military-grade encryption for all transactions
• Secure servers with limited access
• Regular security assessments
• We don’t store full payment details on our systems

While we take all reasonable precautions, no internet transmission is 100% secure. Please protect your account credentials.

5. Your Rights

As our valued customer, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Ask us to delete your information (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to certain data processing
• Withdraw consent where applicable

To exercise these rights, contact our Adventure Team at [email protected].

6. Cookies and Tracking Technologies

Like a reliable camping lantern helps light your way, cookies help improve your browsing experience:

• Essential Cookies: Necessary for website functionality (e.g., shopping cart for your tents and camp furniture)
• Performance Cookies: Help us understand how adventurers use our site
• Marketing Cookies: Allow us to show relevant ads for products like backpacking tents or battery lanterns (you can opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We don’t knowingly collect data from children without parental consent.

9. Policy Updates

We may update this policy as our business evolves. Significant changes will be communicated through our website or email.

Thank you for trusting Coleman Sales with your outdoor gear needs. Now go enjoy your adventure with the peace of mind that comes from quality equipment and protected privacy!