Term and Conditions

Last Updated: [Insert Date]

Welcome to Coleman Sales at campgearsupplies.com! These Terms and Conditions govern your use of our website and purchases of our premium camping gear. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Acceptable Use

Our website is designed for outdoor enthusiasts seeking quality camping equipment. You agree to use our site for lawful purposes only and not to:

• Misrepresent your identity or affiliation
• Attempt to gain unauthorized access to our systems
• Use any automated means to scrape or monitor site content
• Interfere with other customers’ shopping experience

1.2 Intellectual Property

All content on this website, including product descriptions, images, and the Coleman Sales logo, is our exclusive property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our camping gear, including:

• Tent capacities (2-3 person, 4 person, 6 person, 8-9 person, 10+ person)
• Temperature ratings (24°F and below, 25-39°F, 40-49°F, 50°F and up)
• Product categories (Backpacking Tents, Cabin Tents, Camp Furniture, etc.)

While we strive for accuracy, slight variations may occur. Product images may differ slightly from actual items due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

3. Ordering and Payment

3.1 Placing an Order

By placing an order, you:

• Confirm you’re at least 18 years old
• Agree to provide accurate and complete information
• Authorize us to verify your payment details

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Order Confirmation

After placing an order, you’ll receive:

• An order confirmation email (within 24 hours)
• A shipping confirmation with tracking information when your order ships

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

Note: Delivery times are estimates and may vary by location. We ship globally except to some Asian countries and remote areas.

4.3 International Orders

International customers (excluding some Asian and remote areas) are responsible for:

• Customs fees, taxes, and duties
• Potential longer delivery times
• Restrictions on large items (10+ person tents, camp furniture)

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery. To be eligible:

• Items must be unused, in original condition with tags attached
• Original packaging must be included (especially for tents)
• Proof of purchase is required

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Used camping accessories (battery lanterns, camp furniture)
• Personalized or custom items
• Products missing original tags/packaging
• Items damaged due to misuse

5.3 Return Process

1. Email [email protected] within 15 days with your order details
2. Wait for return authorization (1-2 business days)
3. Ship items to: Coleman Sales Returns, 4984 Fittro Street, Denver, US 46926

Customers are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return:

• Issued to your original payment method
• Original shipping fees are non-refundable

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide current, complete, and accurate purchase and account information.

6.2 Product Use

You’re responsible for:

• Proper setup and use of camping equipment
• Following all manufacturer instructions and safety guidelines
• Using temperature-rated tents within their specified limits

6.3 International Compliance

International customers must comply with all import regulations in their country.

7. Limitation of Liability

Coleman Sales shall not be liable for:

• Any indirect, incidental, or consequential damages
• Issues arising from improper product use
• Delays caused by shipping carriers, customs, or unforeseen circumstances
• Typographical errors in product descriptions or pricing

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

9. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Address: 4984 Fittro Street, Denver, US 46926